CLEAR Customer Experience
Registrations are closed
Create deeper connections, drive loyalty, and set yourself apart with the CLEAR Customer Experience. Built on real customer insights and expert research, this approach blends the best of professional skin services and retail excellence.
Whether you work in a skin centre, spa, at home, or online, the CLEAR Customer Experience teaches you to deliver consistent, memorable service — every time.
In this training, you’ll learn:
- How to personalize the experience based on Dermalogica’s customer profiles.
- Techniques for making strong emotional connections with clients.
- How to merge treatment and homecare recommendations into one seamless partnership.
- How to reconnect and sustain loyalty beyond the initial visit.